/* Ivira Specialty Workflow Board — stylesheet applied from design/kanban-design.css (approved starting point).
   Brand source: docs/brand/IVIRA-BRAND-STANDARD.md. Headlines IvyJournal, body Moderat (packaged, no CDN).
   Master palette on white; near-black text on brand tints only (never white on chromatic colors). Strict CSP: no inline styles. */
@font-face { font-family: 'IvyJournal'; src: url('/brand/Ivy-Journal-Regular.otf') format('opentype'); font-weight: 400; font-display: block; }
@font-face { font-family: 'Moderat'; src: url('/brand/Moderat-Regular.woff2') format('woff2'); font-weight: 400; font-display: block; }
@font-face { font-family: 'Moderat'; src: url('/brand/Moderat-Bold.woff2') format('woff2'); font-weight: 700; font-display: block; }

:root {
  /* master palette (guide p.2 master strip) */
  --blue: #ADCCFF; --orange: #FF5C1A; --yellow: #FFD238; --green: #00B177; --peach: #FFC8C1; --ink: #151515; --white: #FFFFFF;
  /* printed tints (guide p.2 tint table) */
  --blue-40: #DFEBFF; --blue-20: #EFF5FF; --blue-10: #F7FAFF;
  --orange-40: #FFBEA3; --orange-20: #FFDED1; --orange-10: #FFEEE8;
  --yellow-60: #FFE488; --yellow-40: #FFEDAF; --yellow-20: #FFF6D7; --yellow-10: #FFFAEB;
  --green-60: #66D0AD; --green-40: #99E0C9; --green-20: #CCEFE4; --green-10: #E5F7F1;
  --peach-40: #FFE9E6; --peach-20: #FFF4F3;
  --grey-80: #454545; --grey-60: #737373; --grey-40: #A2A2A2; --grey-20: #D0D0D0; --grey-10: #E7E7E7;
  --radius: 10px; --gap: 10px; --drawer-w: 560px; --chrome-h: 150px;
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { font-family: 'Moderat', system-ui, sans-serif; color: var(--ink); background: var(--white); font-size: 14px; line-height: 1.4; }
h1, h2, h3, h4 { font-family: 'IvyJournal', Georgia, serif; font-weight: 400; margin: 0; }
button, input, select, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 3px solid var(--orange); outline-offset: 2px; }
code, .mono { font-family: ui-monospace, Menlo, monospace; }
a { color: var(--ink); }

/* ---------- banners / header ---------- */
.safety { background: var(--yellow); color: var(--ink); padding: 7px 16px; font-size: 13px; display: flex; gap: 14px; align-items: center; flex-wrap: wrap; }
.safety strong { font-weight: 700; }
.safety .pill { background: var(--white); border-radius: 10px; padding: 1px 8px; font-size: 12px; }
.safety.live { background: #d8f3dc; color: #1b4332; }
.topbar { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 10px 16px; border-bottom: 1px solid var(--grey-10); flex-wrap: wrap; }
.brand { display: flex; gap: 16px; align-items: center; }
.logo { height: 46px; width: auto; display: block; }
.brand h1 { font-size: 25px; line-height: 1.1; }
.sub { margin: 2px 0 0; color: var(--grey-80); font-size: 12.5px; }
.brand .sub { max-width: 460px; }
.identity { display: flex; gap: 10px; align-items: center; font-size: 13px; }
.identity label { display: flex; flex-direction: column; gap: 2px; }
.identity .who { font-weight: 700; }
.identity select { padding: 6px 8px; border: 1px solid var(--grey-20); border-radius: 8px; background: var(--white); }
.identity.needs select { border-color: var(--orange); background: var(--orange-10); }
.avatar { width: 34px; height: 34px; border-radius: 50%; background: var(--blue); color: var(--ink); display: grid; place-items: center; font-weight: 700; flex: none; }
.nav-links { display: flex; gap: 8px; flex-wrap: wrap; }

.toolbar { display: flex; gap: 10px; align-items: center; padding: 10px 16px; border-bottom: 1px solid var(--grey-10); flex-wrap: wrap; }
.toolbar input[type=search] { width: 260px; padding: 7px 10px; border: 1px solid var(--grey-20); border-radius: 8px; }
.toolbar select { padding: 7px 8px; border: 1px solid var(--grey-20); border-radius: 8px; background: var(--white); }
.segmented { display: inline-flex; border: 1px solid var(--grey-20); border-radius: 8px; overflow: hidden; }
.seg { border: 0; background: var(--white); padding: 6px 11px; cursor: pointer; }
.seg + .seg { border-left: 1px solid var(--grey-10); }
.seg.is-on { background: var(--ink); color: var(--white); }
.seg:focus-visible { outline-offset: -3px; }
.check { display: inline-flex; gap: 6px; align-items: center; font-size: 13px; }
.spacer { flex: 1; }
.counts { display: flex; gap: 6px; flex-wrap: wrap; font-size: 12.5px; color: var(--grey-80); }
.counts span { background: var(--blue-20); border-radius: 10px; padding: 2px 8px; }
.counts span b { color: var(--ink); }

/* ---------- buttons ---------- */
.btn { border: 1px solid var(--ink); background: var(--white); border-radius: 8px; padding: 6px 12px; cursor: pointer; font-size: 13px; display: inline-flex; align-items: center; gap: 6px; }
.btn:hover:not(:disabled) { background: var(--blue-20); }
.btn:disabled, .btn[aria-disabled=true] { opacity: .5; cursor: not-allowed; }
.btn-primary { background: var(--ink); color: var(--white); }
.btn-primary:hover:not(:disabled) { background: var(--grey-80); }
.btn-quiet { border-color: var(--grey-20); }
.btn-tint-green { background: var(--green-20); border-color: var(--green); }
.btn-tint-orange { background: var(--orange-20); border-color: var(--orange); }
.btn-tint-blue { background: var(--blue-40); border-color: var(--blue); }
.btn-sm { padding: 3px 9px; font-size: 12px; }
.count { display: inline-block; min-width: 20px; padding: 0 6px; border-radius: 10px; background: var(--grey-10); font-weight: 700; text-align: center; font-size: 12px; }
.count.has { background: var(--orange); color: var(--ink); }
.pa { font-size: 10.5px; font-weight: 700; letter-spacing: .03em; text-transform: uppercase; background: var(--yellow-60); color: var(--ink); border-radius: 4px; padding: 1px 5px; }
.synthetic { font-size: 10.5px; font-weight: 700; letter-spacing: .03em; text-transform: uppercase; background: var(--peach); color: var(--ink); border-radius: 4px; padding: 1px 5px; }
.live { font-size: 10.5px; font-weight: 700; letter-spacing: .03em; text-transform: uppercase; background: #d8f3dc; color: #1b4332; border-radius: 4px; padding: 1px 5px; margin-left: 6px; }

/* ---------- layout: board + side drawer (D51) ---------- */
.shell { display: grid; grid-template-columns: minmax(0, 1fr) var(--drawer-w); min-height: 0; max-width: 100vw; overflow: hidden; }
.shell.drawer-closed { grid-template-columns: 1fr 0; }
.board-wrap { min-width: 0; }
.board { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(186px, 1fr); gap: var(--gap); padding: 12px 16px 18px; overflow-x: auto; align-items: start; min-height: 300px; }

.lane { background: var(--blue-20); border-radius: var(--radius); display: flex; flex-direction: column; min-height: 220px; max-height: calc(100vh - var(--chrome-h)); border: 2px solid transparent; }
.lane.is-pre { background: var(--blue-10); border-color: var(--blue); }
.lane.is-handoff { background: var(--grey-10); }
.lane.drop-ok { border-color: var(--green); background: var(--green-10); }
.lane.drop-no { border-color: var(--orange); background: var(--orange-10); }
.lane-head { padding: 10px 12px 4px; display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.lane-head h2 { font-size: 19px; line-height: 1.1; }
.lane-count { font-weight: 700; }
.lane-meta { font-size: 11.5px; color: var(--grey-80); padding: 0 12px 8px; display: flex; flex-direction: column; gap: 2px; }
.lane-meta .sla { font-weight: 700; color: var(--ink); }
.cards { list-style: none; margin: 0; padding: 0 8px 10px; display: flex; flex-direction: column; gap: 8px; overflow-y: auto; }
.empty { color: var(--grey-60); font-size: 13px; padding: 8px 4px; }

/* ---------- card (D50: collapsed by default, SLA bar always on the left edge) ---------- */
.card { background: var(--white); border: 1px solid var(--grey-20); border-left: 6px solid var(--green); border-radius: 8px; padding: 7px 10px 4px; text-align: left; width: 100%; display: block; cursor: grab; position: relative; }
.card:hover { border-color: var(--ink); }
.card.is-open { outline: 3px solid var(--ink); outline-offset: 1px; }
.card.sla-green { border-left-color: var(--green) !important; }
.card.sla-amber { border-left-color: var(--yellow) !important; }
.card.sla-red { border-left-color: var(--orange) !important; }
.card.sla-paused { border-left-color: var(--blue) !important; }
.card.sla-none { border-left-color: var(--grey-20) !important; }
.card.dragging { opacity: .5; }
.card-main { display: block; width: 100%; border: 0; background: transparent; padding: 0; margin: 0; text-align: left; cursor: pointer; font: inherit; color: inherit; }
.card-main:focus-visible { outline: 3px solid var(--orange); outline-offset: 3px; border-radius: 4px; }
.card .row { display: flex; justify-content: space-between; gap: 4px 6px; align-items: baseline; flex-wrap: wrap; }
.card .key { font-weight: 700; font-size: 12.5px; font-family: ui-monospace, Menlo, monospace; letter-spacing: -.02em; max-width: 100%; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.card .key .seg-pend { background: var(--yellow-60); border-radius: 3px; padding: 0 3px; }
.card .chips { display: inline-flex; gap: 3px; flex: none; margin-left: auto; }
.chip { font-size: 10.5px; padding: 0 6px; border-radius: 8px; border: 1px solid var(--grey-20); background: var(--white); line-height: 1.5; white-space: nowrap; }
.chip.b-new { background: var(--blue-40); border-color: var(--blue); }
.chip.b-refill { background: var(--peach-40); border-color: var(--peach); }
.chip.b-medical { background: var(--yellow-20); border-color: var(--yellow-60); }
.card .cid { font-size: 11px; color: var(--grey-60); white-space: nowrap; }
.card .pt { font-weight: 700; margin-top: 2px; font-size: 13px; }
.card .dob { font-weight: 400; color: var(--grey-80); font-size: 12px; }
.card .line3 { display: flex; justify-content: space-between; gap: 6px; align-items: baseline; font-size: 12px; color: var(--grey-80); }
.card .line3 .drug { min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.card .glyphs { display: inline-flex; gap: 5px; flex: none; align-items: baseline; }
.glyph { font-weight: 700; color: var(--ink); font-size: 11.5px; white-space: nowrap; }
.glyph.flag { color: var(--orange); }
.glyph.hold { background: var(--blue-40); border-radius: 4px; padding: 0 4px; }
.glyph.rule { background: var(--orange-20); border-radius: 4px; padding: 0 4px; }
.glyph.warn { background: var(--yellow-60); border-radius: 4px; padding: 0 4px; }
.timer { display: inline-flex; align-items: center; gap: 4px; font-weight: 700; color: var(--ink); font-size: 11.5px; white-space: nowrap; }
.timer::before { content: ''; width: 9px; height: 9px; border-radius: 50%; display: inline-block; }
.timer.green::before { background: var(--green); }
.timer.amber::before { background: var(--yellow); border: 1px solid var(--ink); }
.timer.red::before { background: var(--orange); }
.timer.paused::before { background: var(--blue); border: 1px solid var(--ink); }
.timer.none::before { background: var(--grey-20); }
.card-more { display: none; }
.card[data-expanded=true] .card-more { display: block; }
.card[data-expanded=true] .line3 { flex-wrap: wrap; }
.card[data-expanded=true] .line3 .drug { white-space: normal; color: var(--ink); font-size: 13px; flex: 1 1 100%; }
.card[data-expanded=true] .line3 .glyphs { margin-left: auto; }
.card .rxline, .card .presc { font-size: 12px; color: var(--grey-80); }
.badges { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 6px; }
.badge { font-size: 11.5px; padding: 1px 7px; border-radius: 10px; border: 1px solid var(--grey-20); background: var(--white); max-width: 100%; line-height: 1.5; }
.b-new { background: var(--blue-40); border-color: var(--blue); }
.b-refill { background: var(--peach-40); border-color: var(--peach); }
.b-medical { background: var(--yellow-20); border-color: var(--yellow-60); }
.b-pharmacy { background: var(--white); border-color: var(--grey-20); }
.b-green { background: var(--green-20); border-color: var(--green); }
.b-amber { background: var(--yellow-60); border-color: var(--yellow); }
.b-red { background: var(--orange-20); border-color: var(--orange); font-weight: 700; }
.b-paused { background: var(--blue-40); border-color: var(--blue); }
.b-hold { background: var(--blue-40); border-color: var(--ink); }
.b-intervention { background: var(--peach-40); border-color: var(--orange); }
.b-warn { background: var(--orange-10); border-color: var(--orange); }
.b-priority { background: var(--orange); border-color: var(--orange); color: var(--ink); font-weight: 700; }
.b-task { background: var(--yellow-20); border-color: var(--yellow); }
.b-link { background: var(--yellow-60); border-color: var(--ink); }
.b-grey { background: var(--grey-10); border-color: var(--grey-20); color: var(--grey-80); }
.tat { display: grid; gap: 2px; font-size: 11.5px; color: var(--grey-80); margin-top: 6px; }
.tat b { color: var(--ink); }
.flagline { margin-top: 6px; font-size: 12px; padding: 5px 8px; border-radius: 6px; }
.flagline.intervention { background: var(--peach-40); border: 1px solid var(--orange); }
.flagline.hold { background: var(--blue-40); border: 1px solid var(--ink); }
.flagline b { font-weight: 700; }
.calc { margin-top: 6px; font-size: 11.5px; background: var(--yellow-10); border: 1px solid var(--yellow-60); border-radius: 6px; padding: 4px 8px; }
.calc.warn { background: var(--orange-10); border-color: var(--orange); }
.calc.muted { background: var(--grey-10); border-color: var(--grey-20); color: var(--grey-80); }
.calc b { font-size: 13px; }
.gate { margin-top: 6px; font-size: 12.5px; padding-top: 6px; border-top: 1px dashed var(--grey-20); }
.gate.ready::before { content: '✓ '; color: var(--green); font-weight: 700; }
.gate.blocked::before { content: '● '; color: var(--orange); }
.gate.decide::before { content: '? '; font-weight: 700; }
/* expand/collapse chevron: static bottom-right line (never absolutely positioned over the key row) */
.chev { display: block; margin: 2px 0 0 auto; border: 0; background: transparent; padding: 0 2px; font-size: 10.5px; color: var(--grey-60); cursor: pointer; line-height: 1.4; }
.chev:hover { color: var(--ink); }
.chev::before { content: '▸ '; }
.card[data-expanded=true] .chev::before { content: '▾ '; }

/* compact (Handed off, D18) */
.card.compact { padding: 6px 10px; border-left-width: 4px; cursor: pointer; }
.card.compact .pt { margin: 0; font-size: 13px; }
.card.compact .drug { font-size: 12px; color: var(--grey-80); }
.card.compact .status { font-size: 11.5px; display: flex; justify-content: space-between; gap: 6px; margin-top: 2px; color: var(--grey-80); }
.card.compact.stalled { border-left-color: var(--orange) !important; }
.card.compact .stall { background: var(--orange-20); border-radius: 4px; padding: 0 5px; font-weight: 700; }

/* ---------- drawer ---------- */
.drawer { border-left: 1px solid var(--grey-20); background: var(--white); min-width: 0; position: sticky; top: 0; align-self: start; max-height: 100vh; overflow-y: auto; }
.drawer[hidden] { display: none; }
.drawer-head { position: sticky; top: 0; background: var(--white); padding: 12px 18px 8px; border-bottom: 1px solid var(--grey-10); z-index: 2; }
.drawer-head .row { display: flex; justify-content: space-between; align-items: start; gap: 10px; }
.drawer-head h2 { font-size: 22px; line-height: 1.1; word-break: break-all; }
.drawer-head .meta { color: var(--grey-80); font-size: 12.5px; margin-top: 2px; }
.drawer section { padding: 12px 18px; border-bottom: 1px solid var(--grey-10); }
.drawer h3 { font-size: 17px; margin-bottom: 8px; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.drawer h4 { font-size: 15px; margin: 10px 0 6px; }
.actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; align-items: center; }
.actions.end { justify-content: flex-end; }
.kv { display: grid; grid-template-columns: 170px 1fr; gap: 4px 10px; font-size: 13px; margin: 8px 0 0; }
.kv dt { color: var(--grey-80); }
.kv dd { margin: 0; word-break: break-word; }
.callout { border-radius: 8px; padding: 10px 12px; font-size: 13px; }
.callout.dos { background: var(--yellow-20); border: 1px solid var(--yellow-60); }
.callout.warn { background: var(--orange-10); border: 1px solid var(--orange); }
.callout.info { background: var(--blue-20); border: 1px solid var(--blue); }
.callout.ok { background: var(--green-10); border: 1px solid var(--green); }
.callout.hold { background: var(--blue-40); border: 1px solid var(--ink); }
.dos-math { font-size: 20px; margin: 4px 0; font-family: 'IvyJournal', serif; font-weight: 400; }
.dos-math b { font-family: 'Moderat', sans-serif; font-weight: 700; }
.rule-table { width: 100%; border-collapse: collapse; font-size: 12.5px; }
.rule-table th { text-align: left; font-weight: 700; padding: 4px; border-bottom: 2px solid var(--grey-20); font-size: 12px; }
.rule-table td { padding: 5px 4px; border-bottom: 1px solid var(--grey-10); vertical-align: top; }
.rule-table td:first-child { font-weight: 700; white-space: nowrap; }
.rv { font-weight: 700; border-radius: 4px; padding: 1px 6px; display: inline-block; }
.rv.true { background: var(--orange-20); border: 1px solid var(--orange); }
.rv.false { background: var(--green-20); border: 1px solid var(--green); }
.rv.unknown { background: var(--yellow-60); border: 1px solid var(--yellow); }
.src { color: var(--grey-80); font-size: 11.5px; display: block; }
.form-grid { display: grid; gap: 8px; margin-top: 8px; }
.form-grid label { display: grid; gap: 3px; font-size: 12.5px; }
.form-grid label.inline { display: flex; gap: 8px; align-items: center; }
.form-grid input, .form-grid select, .form-grid textarea, .panel textarea, .panel select { padding: 6px 8px; border: 1px solid var(--grey-20); border-radius: 6px; width: 100%; background: var(--white); }
.form-grid input[type=checkbox] { width: auto; }
.form-grid input:disabled, .form-grid select:disabled { background: var(--blue-20); color: var(--ink); }
.hint { font-size: 11.5px; color: var(--grey-80); }
.validation { font-size: 12.5px; padding: 5px 8px; border-radius: 6px; margin-top: 4px; }
.validation.block { background: var(--orange-20); border: 1px solid var(--orange); }
.validation.warning { background: var(--yellow-20); border: 1px solid var(--yellow-60); }
.validation.ok { background: var(--green-10); border: 1px solid var(--green); }
.checklist { list-style: none; margin: 0; padding: 0; font-size: 13px; }
.checklist li { padding: 4px 0 4px 22px; position: relative; }
.checklist li::before { position: absolute; left: 0; font-weight: 700; }
.checklist li.ok::before { content: '✓'; color: var(--green); }
.checklist li.miss::before { content: '✕'; color: var(--orange); }
.checklist li.warn::before { content: '!'; left: 5px; }
.tasks { list-style: none; margin: 6px 0 0; padding: 0; display: grid; gap: 6px; }
.tasks li { display: flex; justify-content: space-between; gap: 8px; align-items: center; padding: 6px 8px; background: var(--yellow-20); border: 1px solid var(--yellow-60); border-radius: 6px; font-size: 12.5px; }
.tasks li .owner { font-weight: 700; white-space: nowrap; }
.copy-block { border: 1px solid var(--grey-20); border-radius: 8px; padding: 6px 8px; margin-top: 6px; }
.copy-head { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-size: 12.5px; }
.copy-block code { display: block; font-size: 12.5px; white-space: pre-wrap; margin-top: 4px; background: var(--blue-10); padding: 6px 8px; border-radius: 6px; }
.forms-list { list-style: none; padding: 0; margin: 0; display: grid; gap: 6px; }
.forms-list li { display: flex; justify-content: space-between; gap: 8px; align-items: center; padding: 6px 8px; background: var(--blue-20); border-radius: 6px; font-size: 12.5px; }
.forms-list li.done { background: var(--green-10); }
.history { list-style: none; padding: 0; margin: 0; font-size: 12.5px; }
.history li { padding: 6px 0; border-bottom: 1px solid var(--grey-10); }
.history .who { font-weight: 700; }
.history .when { color: var(--grey-60); }
.history .integration { color: var(--grey-80); }
.availity-box { border: 1px solid var(--blue); background: var(--blue-10); border-radius: 8px; padding: 8px 10px; }
.availity { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; }
.flagbar { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; margin-top: 8px; }
.flagbar select, .flagbar input { padding: 5px 8px; border: 1px solid var(--grey-20); border-radius: 6px; background: var(--white); font-size: 12.5px; }
.note-input { width: 100%; }
.pi-step { border: 1px solid var(--grey-10); border-radius: 8px; padding: 8px 10px; margin: 0; display: grid; gap: 6px; }
.pi-step legend { font-weight: 700; padding: 0 4px; }
.pi-time { font-weight: 400; color: var(--grey-80); }
.pi-note { margin: 0; font-size: 13px; padding: 4px 8px; border-radius: 6px; background: var(--green-10); }
.pi-note.warn { background: var(--orange-10); border: 1px solid var(--orange); }
.pi-sub { font-size: 15px; margin-top: 12px; }

/* ---------- modal panels ---------- */
.panel { border: 1px solid var(--grey-20); border-radius: var(--radius); padding: 18px 20px; width: min(760px, 94vw); max-height: 86vh; overflow: auto; }
.panel.small { width: min(440px, 94vw); }
.panel::backdrop { background: rgba(21,21,21,.35); }
.panel h2 { font-size: 22px; margin-bottom: 8px; }
.panel label { display: grid; gap: 4px; margin: 8px 0; }
.sim-list { display: grid; gap: 8px; grid-template-columns: 1fr 1fr; }
.sim-log { list-style: none; padding: 0; margin: 12px 0 0; font-size: 13px; display: grid; gap: 6px; }
.sim-log li { background: var(--blue-20); border-radius: 6px; padding: 6px 8px; }
.audit-table { width: 100%; border-collapse: collapse; font-size: 12.5px; }
.audit-table th, .audit-table td { text-align: left; padding: 5px 6px; border-bottom: 1px solid var(--grey-10); vertical-align: top; }
.audit-table th { background: var(--blue-20); position: sticky; top: 0; }

.toast { position: fixed; bottom: 18px; left: 50%; transform: translateX(-50%); max-width: min(720px, 92vw); padding: 10px 16px; border-radius: 8px; background: var(--ink); color: var(--white); font-size: 14px; opacity: 0; pointer-events: none; transition: opacity .2s; z-index: 50; }
.toast.show { opacity: 1; }
.toast.error { background: var(--orange-20); color: var(--ink); border: 2px solid var(--orange); }

/* ---------- narrow ---------- */
@media (max-width: 1400px) { :root { --drawer-w: 480px; } .board { grid-auto-columns: minmax(176px, 1fr); } }
@media (max-width: 1180px) { .brand h1 { font-size: 22px; } .kv { grid-template-columns: 140px 1fr; } }
@media (max-width: 1100px) {
  .shell, .shell.drawer-closed { grid-template-columns: 1fr; }
  .drawer { position: static; max-height: none; border-left: 0; border-top: 2px solid var(--ink); }
  .lane { max-height: 60vh; }
  .toolbar input[type=search] { width: 200px; }
}
@media (max-width: 760px) { .toolbar input[type=search] { width: 100%; } .brand h1 { font-size: 20px; } .logo { height: 34px; } }
@media (prefers-reduced-motion: reduce) { * { transition: none !important; } }

/* ---------- D54: Tasks + "Task: / Jotform:" lane blocks ---------- */
.nav-links a.btn { text-decoration: none; }
.sec-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.tasks li.auto { background: var(--blue-10); border-color: var(--blue-40); }
.tasks li.done { background: var(--green-10); border-color: var(--green-40); }
.tasks li .task-body { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.tasks li .task-meta { font-size: 11.5px; }
.tasks li .task-auto { margin-left: 6px; font-size: 10.5px; padding: 0 5px; }
.tasks li .task-actions { display: inline-flex; gap: 4px; flex: none; }
.add-task { margin-top: 8px; padding: 8px 10px; background: var(--yellow-10); border: 1px solid var(--yellow-40); border-radius: 8px; }
.lane-forms { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; }
.lane-forms li.lane-form { padding: 8px 10px; background: var(--blue-20); border-radius: 8px; font-size: 12.5px; display: grid; gap: 3px; }
.lane-forms li.lane-form.done { background: var(--green-10); }
.lane-forms li.lane-form.current { outline: 2px solid var(--blue); }
.lf-row { display: grid; grid-template-columns: 64px 1fr; gap: 8px; align-items: baseline; }
.lf-k { font-weight: 700; }
.lf-v { min-width: 0; overflow-wrap: anywhere; }
.lf-sim { margin-top: 2px; grid-template-columns: 1fr; justify-items: start; }
.jf-link { font-weight: 700; text-decoration: underline; }
.jf-none { color: var(--grey-80); font-style: italic; }
/* card footer: gate label + "Jotform Gate" link, visible collapsed and expanded */
.card-foot { margin-top: 2px; }
.card-foot .gate { margin-top: 4px; }
.jf-gate { display: inline-block; margin-top: 3px; font-size: 12px; font-weight: 700; text-decoration: underline; color: var(--blue, #1a4d8f); }
.jf-gate:hover { color: var(--ink); }
/* Availity result panel (drawer): every mapped field + per-service rows */
.availity-result { margin-top: 8px; border: 1px solid var(--grey-20); border-radius: 6px; padding: 6px 8px; background: var(--white); }
.availity-result > summary { cursor: pointer; font-weight: 700; font-size: 12.5px; }
.av-table { margin-top: 6px; }
.av-table td:first-child { white-space: normal; }
.av-table tr.absent td { color: var(--grey-60); }
.av-table td .src { display: block; font-weight: 400; font-size: 10.5px; color: var(--grey-60); font-family: ui-monospace, Menlo, monospace; }
.pa { color: var(--grey-60); font-size: 11.5px; font-weight: 400; }

/* ---------- D55: Submit a ticket (KB first) + /tickets page ---------- */
.kb-results { margin: 8px 0; }
.kb-list { list-style: none; padding: 0; margin: 0; display: grid; gap: 6px; }
.kb-item { border: 1px solid var(--grey-20); border-radius: 8px; padding: 6px 10px; background: var(--white); }
.kb-item summary { cursor: pointer; font-weight: 700; }
.kb-item[open] { background: var(--yellow-10); border-color: var(--yellow-60); }
.kb-body p { margin: 6px 0; font-size: 13px; white-space: pre-wrap; }
.ticket-step2 { margin-top: 12px; padding-top: 10px; border-top: 1px solid var(--grey-10); }
.ticket-step2[hidden] { display: none; }
.tickets-page { max-width: 1100px; margin: 0 auto; padding: 16px; display: grid; gap: 14px; }
.tickets-page h2 { font-size: 22px; }
.ticket-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.ticket-table th, .ticket-table td { text-align: left; padding: 6px 8px; border-bottom: 1px solid var(--grey-10); vertical-align: top; }
.ticket-table tr.is-open td { background: var(--blue-10); }
.ticket-table tr { cursor: pointer; }
.t-status { display: inline-block; padding: 1px 8px; border-radius: 10px; font-size: 12px; font-weight: 700; background: var(--grey-10); }
.t-status.open { background: var(--orange-20); }
.t-status.in-progress { background: var(--yellow-40); }
.t-status.resolved { background: var(--green-20); }
.ticket-detail { border: 1px solid var(--grey-20); border-radius: var(--radius); padding: 14px 16px; display: grid; gap: 10px; background: var(--white); }
.ticket-detail .desc { white-space: pre-wrap; background: var(--grey-10); padding: 8px 10px; border-radius: 8px; }
.ticket-actions { display: grid; gap: 8px; grid-template-columns: 1fr 1fr; align-items: end; }
.ticket-actions .full { grid-column: 1 / -1; }
.ticket-actions label { display: grid; gap: 4px; font-size: 12.5px; }
.ticket-actions input, .ticket-actions select, .ticket-actions textarea { padding: 6px 8px; border: 1px solid var(--grey-20); border-radius: 6px; width: 100%; background: var(--white); }

/* ---------- D57: accordion drawer sections ---------- */
.drawer-head .head-actions { display: inline-flex; gap: 6px; flex: none; }
.drawer section.acc { padding: 0; }
.drawer .acc-head { margin: 0; display: block; font-size: 17px; }
.acc-btn { all: unset; box-sizing: border-box; display: flex; align-items: center; gap: 8px; width: 100%; padding: 10px 18px; cursor: pointer; font: inherit; color: var(--ink); }
.acc-btn:hover { background: var(--grey-05, #f5f5f5); }
.acc-btn:focus-visible { outline: 2px solid var(--blue); outline-offset: -2px; }
.acc-chev { display: inline-block; width: 14px; flex: none; font-size: 18px; line-height: 1; transition: transform .15s ease; color: var(--grey-60); }
.acc[data-open="true"] .acc-chev { transform: rotate(90deg); }
.acc-title { font-family: 'IvyJournal', Georgia, serif; font-weight: 400; font-size: 17px; }
.acc-sum { margin-left: auto; font-family: 'Moderat', system-ui, sans-serif; font-size: 11.5px; color: var(--grey-80); text-align: right; max-width: 55%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.acc[data-open="true"] .acc-sum { display: none; }
.acc-body { padding: 0 18px 12px; }
.acc-body[hidden] { display: none; }
.sec-head.end { justify-content: flex-end; margin-bottom: 6px; }
/* D58: archived PDFs of earlier lanes, sub-bulleted under the current lane's form */
.form-archive { list-style: disc; margin: 6px 0 0 18px; padding: 0 0 0 10px; display: grid; gap: 3px; font-size: 12px; }
.form-archive li::marker { color: var(--grey-60); }
.form-archive .fa-lane { font-weight: 700; }
.pdf-link { font-weight: 700; text-decoration: underline; }
.pdf-link .pdf-name { font-weight: 400; color: var(--grey-80); font-size: 11px; overflow-wrap: anywhere; }
.lane-forms li.lane-form.none { background: var(--grey-10); }

/* D60 attachments */
.attachment-list li { display: grid; gap: 2px; }
.attachment-link { font-weight: 600; word-break: break-all; }
.tag { display: inline-block; font-size: 10.5px; padding: 1px 6px; border-radius: 10px; margin-left: 6px; vertical-align: middle; }
.tag-availity { background: var(--blue-20); color: var(--ink); }
.tag-stedi { background: var(--yellow-60); color: var(--ink); }
/* D63 Stedi: same box as Availity but visibly "second opinion" (yellow edge) with the identity caveat called out. */
.stedi-box { margin-top: 8px; border-color: #c9a227; background: #fffbea; }
.stedi-caveat { border-left: 3px solid #c9a227; padding-left: 8px; }
.tag-upload { background: var(--grey-10); color: var(--ink); }
.av-runs { margin: 6px 0; }

/* D64 Prior Authorization section */
.tag-pa { background: var(--orange-20); color: var(--ink); }
.pa-badge { display: inline-block; font-weight: 700; font-size: 12.5px; padding: 3px 10px; border-radius: 12px; margin-bottom: 8px; }
.pa-badge.ok { background: var(--green-20); border: 1px solid var(--green); }
.pa-badge.blocked { background: var(--orange-20); border: 1px solid var(--orange); }
.pa-blocks li.miss { color: var(--orange); font-weight: 600; }
.pa-step { margin-top: 12px; padding-top: 8px; border-top: 1px dashed var(--grey-20); }
.pa-step h4 { margin: 0 0 6px; font-size: 13px; }
.pa-table td:nth-child(4) input { width: 100%; box-sizing: border-box; }
.pa-table tr.mismatch td { background: var(--orange-10); }
.pa-table tr.tampered td { background: var(--yellow-20); }
.pa-resolve { display: grid; gap: 4px; margin-top: 4px; }
.conf { font-size: 10.5px; padding: 0 5px; border-radius: 8px; vertical-align: middle; }
.conf.high { background: var(--green-20); }
.conf.low { background: var(--yellow-60); }
/* D65 "No PA needed" attestation */
.callout.err { background: var(--orange-20); border: 1px solid var(--orange); }
.pa-not-needed.ok { border-left: 3px solid var(--green); padding-left: 10px; }
.pa-not-needed.invalid { border-left: 3px solid var(--orange); padding-left: 10px; }
.pa-not-needed label.inline { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; }
.pa-not-needed .pa-initials { width: 7em; text-transform: uppercase; }

.warn-text { color: var(--orange); font-weight: 600; }
.proc-code { margin: 4px 0; }

.av-why { margin: 6px 0; } .av-why ul { margin: 4px 0 4px 18px; padding: 0; } .av-why li { margin: 2px 0; } .av-why-head { margin: 0 0 4px; }
.av-missing td { color: var(--muted, #7a6a3a); font-style: italic; }

.keyline { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 11.5px; color: var(--grey-80, #444); margin-top: 4px; overflow-wrap: anywhere; word-break: break-all; white-space: normal; min-width: 0; }
.keyline .key { display: inline; overflow: visible; text-overflow: clip; white-space: normal; word-break: break-all; max-width: none; }
.card-more .keyline { order: 99; }

.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* D73: `hidden` must win over display rules (e.g. .btn is inline-flex) */
[hidden] { display: none !important; }
/* ---------- D73: section tabs (Board · Help & Tickets · Shipping [next phase]) ---------- */
.tabs { display: flex; gap: 4px; padding: 0 16px; border-bottom: 1px solid var(--grey-10); background: var(--white); }
.tab { display: inline-block; padding: 9px 14px 7px; text-decoration: none; font-weight: 700; font-size: 13.5px; color: var(--grey-80); border-bottom: 3px solid transparent; margin-bottom: -1px; }
.tab:hover { color: var(--ink); background: var(--blue-10); }
.tab[aria-current="page"] { color: var(--ink); border-bottom-color: var(--orange); }
.tab.disabled { color: var(--grey-40); cursor: not-allowed; }
/* ---------- D74–D79: /help page ---------- */
.help-page { max-width: 1240px; margin: 0 auto; padding: 16px; display: grid; gap: 16px; }
.help-page h2 { font-size: 22px; }
.help-page h3 { font-size: 16px; margin: 8px 0 4px; }
.callout.pinned { margin: 0; }
.help-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 980px) { .help-grid { grid-template-columns: 1fr; } }
.help-col { border: 1px solid var(--grey-20); border-radius: var(--radius); padding: 14px 16px; background: var(--white); display: grid; gap: 8px; align-content: start; }
.faq-tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 8px; }
.faq-tile { border: 1px solid var(--grey-20); border-radius: 8px; background: var(--blue-10); padding: 10px; text-align: left; cursor: pointer; display: grid; gap: 2px; }
.faq-tile:hover { background: var(--blue-20); }
.faq-tile.is-on { background: var(--yellow-20); border-color: var(--yellow-60); outline: 2px solid var(--yellow-60); }
.faq-tile .tile-label { font-weight: 700; font-size: 13px; }
.faq-tile .tile-count { font-size: 12px; color: var(--grey-80); }
.faq-tile .tile-sub { font-size: 11px; color: var(--grey-60); }
.faq-list { display: grid; gap: 6px; }
.faq-entry .faq-meta { font-size: 11.5px; color: var(--grey-60); margin-top: 2px; }
.faq-entry.is-draft { border-style: dashed; border-color: var(--orange); }
.faq-badge { display: inline-block; font-size: 10.5px; font-weight: 700; padding: 0 6px; border-radius: 8px; vertical-align: middle; }
.faq-badge.draft { background: var(--orange-20); border: 1px solid var(--orange); }
.faq-feedback { display: flex; gap: 8px; align-items: center; margin-top: 8px; font-size: 12.5px; }
.chat { display: grid; gap: 8px; max-height: 480px; overflow: auto; padding: 8px; border: 1px solid var(--grey-10); border-radius: 8px; background: var(--grey-10); }
.chat .turn { max-width: 92%; padding: 8px 10px; border-radius: 10px; background: var(--white); font-size: 13px; display: grid; gap: 6px; }
.chat .turn.user { justify-self: end; background: var(--blue-40); }
.chat .turn.assistant { justify-self: start; }
.chat .turn-text { white-space: pre-wrap; }
.chat .chips { display: flex; flex-wrap: wrap; gap: 4px; }
.chat-form { display: flex; gap: 6px; flex-wrap: wrap; }
.chat-form input { flex: 1; min-width: 200px; padding: 7px 10px; border: 1px solid var(--grey-20); border-radius: 8px; }
.form-grid textarea, .form-grid input[type=text], .form-grid select { padding: 6px 8px; border: 1px solid var(--grey-20); border-radius: 6px; width: 100%; background: var(--white); }
.form-grid label { display: grid; gap: 4px; font-size: 12.5px; }
.form-grid label.check { display: inline-flex; align-items: center; gap: 6px; }
.my-tickets { display: grid; gap: 8px; }
.my-ticket { border: 1px solid var(--grey-20); border-left: 5px solid var(--grey-20); border-radius: 8px; padding: 10px 12px; background: var(--white); display: grid; gap: 6px; }
.my-ticket.open { border-left-color: var(--orange); }
.my-ticket.in-progress { border-left-color: var(--yellow); }
.my-ticket.answered { border-left-color: var(--blue); }
.my-ticket.resolved { border-left-color: var(--green); }
.my-ticket .desc, .ticket-detail .answer { white-space: pre-wrap; background: var(--grey-10); padding: 8px 10px; border-radius: 8px; }
.my-ticket .answer, .ticket-detail .answer { background: var(--blue-20); border: 1px solid var(--blue); display: grid; gap: 4px; }
.t-status.answered { background: var(--blue-40); }
.urgent-mark { color: var(--orange); font-weight: 700; margin-right: 4px; }
.ticket-detail .conversation { font-size: 12.5px; }
.ticket-detail .conversation ul { list-style: none; padding: 0; margin: 6px 0; display: grid; gap: 4px; }
.ticket-detail .conversation li { padding: 4px 8px; border-radius: 6px; background: var(--grey-10); }
.ticket-detail .conversation li.user { background: var(--blue-20); }
.chip.escalation { background: var(--orange-20); border-color: var(--orange); }

/* ---------- D82–D86: Shipping tab ---------- */
.shipping-page { max-width: 1240px; margin: 0 auto; padding: 16px; display: grid; gap: 14px; }
.shipping-page h2 { font-size: 20px; }
.shipping-page h3 { font-size: 15px; margin: 0 0 6px; }
.ship-toolbar { flex-wrap: wrap; }
.ship-toolbar .search input { padding: 6px 8px; border: 1px solid var(--grey-20); border-radius: 6px; min-width: 260px; }
.ship-section { display: grid; gap: 6px; }
.ship-table th, .ship-table td { font-size: 12.5px; }
.ship-table tr.is-overdue td:nth-child(4) { color: var(--orange); font-weight: 700; }
.ship-table .key { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 11.5px; overflow-wrap: anywhere; }
.count-pill { display: inline-block; font-size: 12px; font-weight: 700; padding: 0 8px; border-radius: 10px; background: var(--grey-10); vertical-align: middle; }
.chip.ship-prefill { background: var(--blue-20); border-color: var(--blue); margin-left: 6px; }
.chip.ship-overdue { background: var(--orange-20); border-color: var(--orange); margin-left: 6px; }
.chip.ship-exception { background: var(--orange-20); border-color: var(--orange); font-weight: 700; }
.t-status.ship-planning { background: var(--blue-20); }
.t-status.ship-shipped { background: var(--yellow-40); }
.t-status.ship-delivered { background: var(--green-20); }
.chip.ship-stage { background: var(--blue-20); border-color: var(--blue); }
.chip.ship-stage.shipped { background: var(--yellow-40); border-color: var(--yellow-60); }
.chip.ship-stage.delivered { background: var(--green-20); border-color: var(--green); }
.ship-detail { border: 1px solid var(--grey-20); border-radius: var(--radius); padding: 14px 16px; display: grid; gap: 12px; background: var(--white); }
.ship-detail .key { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 13px; color: var(--grey-80); }
.ship-grid { display: grid; grid-template-columns: minmax(260px, 1fr) minmax(320px, 1.4fr); gap: 16px; }
@media (max-width: 900px) { .ship-grid { grid-template-columns: 1fr; } }
.ship-sub { border-top: 1px solid var(--grey-10); padding-top: 10px; }
.form-grid.two { grid-template-columns: 1fr 1fr; }
.form-grid.two .full, .form-grid.two p { grid-column: 1 / -1; margin: 0; }
.form-grid input:disabled, .form-grid select:disabled, .form-grid textarea:disabled { background: var(--grey-10); color: var(--grey-80); cursor: not-allowed; }
.actions.wrap { flex-wrap: wrap; }
.ship-exception-form { margin-top: 10px; padding: 10px; border: 1px dashed var(--orange); border-radius: 8px; display: grid; gap: 6px; }
.ship-exception-form[hidden] { display: none; }
.ship-detail .history { list-style: none; margin: 0; padding: 0; display: grid; gap: 4px; font-size: 12.5px; }
.ship-detail .history .who { font-weight: 700; }
/* D87–D90 Shipping feed: source chips (fed = read-only, manual = typed), read-only fed values, path chips, vendor activation chips */
.chip.ship-source { margin-left: 6px; }
.chip.ship-source.fed { background: var(--green-20); border-color: var(--green); }
.chip.ship-source.manual { background: var(--grey-10); border-color: var(--grey-20); color: var(--grey-80); }
.chip.ship-path { margin-left: 6px; }
.chip.ship-path.new_rx { background: var(--blue-40); border-color: var(--blue); }
.chip.ship-path.refill { background: var(--peach-40); border-color: var(--peach); }
.ship-path-filters { margin-left: 8px; }
.ship-detail label.fed { color: var(--grey-80); }
.ship-detail .fed-value { display: inline-block; padding: 6px 8px; border: 1px dashed var(--grey-20); border-radius: 6px; background: var(--grey-10); font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12.5px; min-width: 120px; }
.ship-carrier-status { font-weight: 600; }
.ship-feed .chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 6px; }
.chip.ship-vendor.snapshot { background: var(--green-20); border-color: var(--green); }
.chip.ship-vendor.off { background: var(--grey-10); border-color: var(--grey-20); color: var(--grey-80); }